customer service

International Customer Service Association
ICSA is dedicated to promoting the development and awareness of the customer service profession through networking, education and research.
http://www.icsa.com/

CafePress.com
Browse millions of unique items created by members.
http://www.cafepress.com/

Chicago Tribune
Breaking news, weather, sports, web specials on current events, and Chicago area guides.
http://chicagotribune.com/

Customer Service Group
Resource for customer service, call center and helpdesk professionals.
http://www.customerservicegroup.com

Business Week
A renowned business publication. Business news, trends and profiles of successful businesspeople.
http://www.businessweek.com/